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Privacy Policy

The online store Imagineu.com.ua pays great attention to the protection of personal data of its users. Users of the Imagineu.com.ua online store can browse the site pages without disclosing any personal information. However, to provide services related to the purchase of goods presented in our online store, we need your contact information so that we can contact you, confirm the order, and deliver the ordered goods. We do not disclose your personal data to third parties and protect their confidentiality.

1. General Provisions

1.1. This privacy policy establishes the procedure for obtaining, storing, processing, using, and disclosing user personal data. We obtain user personal data when placing an order through the store's shopping cart, when placing an order by phone numbers provided on the site, and when registering by the user (creating a Personal Account). User personal data is filled in by the user (when placing an order through the store's shopping cart or when registering on the site). Mandatory information required to provide the service is marked accordingly. Other information is provided by the user at their discretion.

1.2. Confidentiality of personal data is a mandatory condition for the store's access to user personal data, with the requirement not to disseminate it without the user's consent or the presence of another legal basis.

1.3. The use of the Imagineu.com.ua website by the user implies agreement with this Privacy Policy and the terms of user personal data processing.

1.4. In case of disagreement with the terms of the Policy, the user must stop using the Imagineu.com.ua website.

1.5. This Policy applies only to the Imagineu.com.ua online store. The Imagineu.com.ua online store does not control and is not responsible for the websites of third parties that the user may access through links available on the Imagineu.com.ua website.

1.6. The site administration does not verify the accuracy of personal data provided by the user to the Imagineu.com.ua online store.

1.7. The user acknowledges that in case of negligent storage of their login and password, giving access to their personal data, third parties may gain unauthorized access to the user's account, personal, and other data. The Imagineu.com.ua online store is not responsible for damages caused by such access.

We recommend that users use complex passwords consisting of numbers and letters. The user can change the password to access their data using the "Personal Account" function and entering the "My Profile" section.

2. Personal Data

2.1. The Imagineu.com.ua online store collects personal data, namely: name, surname, contact phone number, email address, delivery address. Also, we may clarify and obtain this information from you by phone.

2.2. Other information is provided by the user at their discretion.

2.3. The Imagineu.com.ua online store does not collect user IP addresses.

3. Purposes of Collecting and Processing User Personal Data

3.1. The Imagineu.com.ua online store collects and stores only those personal data that are necessary to provide services for the sale and delivery of the goods you have ordered.

3.2. The Imagineu.com.ua online store collects data to communicate with the user, including providing a relevant service message, informing the user about the availability of the product, confirming the order, delivering the goods ordered by the user, contacting the user's courier service, and processing user requests and inquiries.

3.3. User personal data processing is carried out without limiting the term, in any lawful way.

4. Terms of Providing Access to the Database

4.1. We do not transfer user personal data to third parties except as provided by the legislation of Ukraine.

4.2. Disclosure of user personal data is carried out when the user orders goods from the Imagineu.com.ua online store. In particular, the user agrees that the Imagineu.com.ua online store has the right to transfer personal data to courier services, postal organizations, telecommunications operators solely for the purpose of fulfilling the user's order placed on the Imagineu.com.ua website, including delivering the Goods.

4.3. In case of loss or disclosure of personal data, the Imagineu.com.ua online store informs the user about the loss or disclosure of personal data.

4.4. The Imagineu.com.ua online store takes necessary organizational and technical measures to protect user personal information from unauthorized or accidental access, destruction, distortion, blocking, copying, dissemination, as well as from other illegal actions of third parties.

5. User Change of Personal Information

5.1. The user can change (update, supplement, delete) the personal information provided by them or its part at any time by using the "Personal Account" function and entering the "My Profile" section.

6. Changes to the Privacy Policy

6.1. We have the right to change the terms of the Privacy Policy. In this case, we will replace the document version on the "Privacy Policy" page. Please periodically review these terms to be informed about how the Imagineu.com.ua online store protects the personal data of its users.

7. Feedback. Questions and Suggestions

7.1. All suggestions or questions regarding this Policy should be reported to the customer support service of the Imagineu.com.ua online store.